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Shipping Policy
Shipping Time — Most orders within USA are shipped within 2 business days. Orders are not processed or shipped on holidays, Saturday or Sunday, except by prior arrangement. Our preferred carrier is through the postal service, so please use an appropriate address that is compatible with postal deliveries.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability..
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. If we are out-of-stock on an item, you will be contacted with options. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt.
Privacy Policy
***We will never, ever, sell or distribute any of your information to outside parties.***
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Our Store is not responsible for the actions of third parties.
Credit Cards and other payments
We accept most major credit cards. All payments on this site are in USD. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
On occasion, and with special permission, we will accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Out-of-Stock Products
There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. Normally we do not ship partial orders unless authorized by you.
Refunds / Returns
We are committed to providing superb quality products to our members. Our company has proven its excellence with over 20 years of experience and service in the Natural Health Product industry.
We unconditionally guarantee 100% the quality of our products. We want to build a strong, trusting relationship with you, and we won’t let any customer go unsatisfied!
Our policy is simple: If you are unsatisfied, for any reason, with any of our products, we will refund the cost of the product (shipping costs excluded even if Free Shipping was offered) back to you, no hassles, no problems.
Have confidence in our products, and in our commitment to excellence!
The fine print :
1) Only one opened bottle (per product) can be refunded
2) Any number of unopened bottles can be refunded, as long as they are not expired product
3) If it is within 30 days of purchase, we will refund you the same way you paid
4) If it is after 30 days, we will refund you with a credit on account – to be used towards future purchases!
5) You may be required to ship the product back for our inspection. Sorry, no refunds on shipping costs.
Taxes
Our Store shall automatically charge and withhold the applicable sales tax for all orders in Canada and USA only.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether we sign them or not. We reserve the right to make changes to this site and these Conditions at any time.